Terms and Conditions

The following terms and conditions apply to Institute of Managers and Leaders (IML) Members.

Professional Membership

Constitution, Code of Ethics and By-laws

All Members are bound by Institute of Managers and Leaders Limited’s Constitution, Code of Ethics and by all laws, notices and directives of the Institute of Managers and Leaders Limited.

Grades of Membership

Professional Membership grades include:

  • Professional;
  • Associate Fellow; and
  • Fellow.

Non-Professional Membership grades include:

  • Emerging Leader
  • Student
  • Affiliate

Professional Membership recognitions by award include:

  • Life Member; and
  • Emeritus.

Application for Membership

Is open to any individual who:

  • is not less than 18 years of age at the date of application;
  • applies in writing specifying the category of Membership he or she wishes to apply for; and
  • agrees to be bound by this Constitution and the Code of Conduct.

The application for Life Membership must be in writing to the Board of Directors, through the General Manager Membership Operations.

Failure to Accept Conditions of Membership

All members are required to indicate they accept all terms and conditions of membership. Applications will not be processed until confirmation is received.

Transfer of Membership

IML Memberships are individual and are non-transferable.

Upgrade of Membership

Where a Member wishes to upgrade, they must apply in writing, and provide evidence of their eligibility for the higher grade.

Re-instate a Lapsed Membership

To re-instate your lapsed Membership (up to 3 months after Membership fees were due) refer to your Subscription Renewal Notice for payment options or log on to the Members’ section of the IML website to pay the full amount of your outstanding membership subscription.

To re-instate your lapsed membership (after 3 months and up to 1 year after Membership fees were due), please contact the IML Member Services Team.

Re-admission to the Institute

If you have been un-financial for 12 months or more, you may need to apply for re-admission to the Institute by completing the Membership Application. Please contact the IML Member Services Team for assistance.

Resigning a Membership

Members wishing to resign their membership are required to do so in writing, by mail or email. Please include your IML Membership number, full name and contact details. Membership fees are non-refundable.

Membership Fees

Application Fee

The Application Fee is payable by each applicant for a new professional membership.

Annual Membership Fee

The Annual Membership Fee payable by a Member is the sum the Board determines for the relevant category of Membership.

All Membership Fees are due and payable in advance of the member’s renewal date each year (31 May).

Failure to Pay

If a Member does not pay their Membership fees, their Membership will lapse and they will not have access to IML membership benefits. If an individual’s membership does lapse or is resigned, that individual must not use any IML post-nominals or claim to be an IML Member.

Costs Incurred by AIM in Processing Membership Fees

If IML incurs any unexpected costs in processing Membership fees, those costs will be charged back to that Member. Costs may include but are not limited to bounced cheque fees and related bank charges.

Membership Refunds

Membership fees will not be refunded by IML except where:

  • an application for membership is declined by IML
  • written applications to the General Manager Membership Operations to be assessed on a case by case basis

Membership Fee Concessions

Loyalty Rate – You may be eligible for a membership loyalty rate if you are:

  • Over the age of 65, have been a member of IML for a continuous period of at least fifteen years and have retired from paid, full-time work. Loyalty rate is 50% off the current applicable membership grade annual fee.

Complimentary Rate – You may be eligible for a complimentary Membership rate if you:

  • Have been awarded a Life Membership by the Board of the Institute of Managers and Leaders Limited.

All applications for loyalty or concession rates are to be in writing to the General Manager Membership Operations.

Card Holder Statement

The name that will appear on your statement will be IML ANZ.

Membership Administration

Correspondence Delivery

Primarily the delivery of all correspondence relating to your Membership will be electronic, via email. Other correspondence such as THE Leadership Matters magazine will be sent to your designated postal address. These address details (email/postal) utilised by IML will be those you notify to us when you have made a successful application for Membership.

You agree that we will not be responsible for failure of the delivery of correspondence if you have supplied us with an incorrect address or have failed to notify us of an address change.  We reserve the right to dispose of incorrectly addressed envelopes and their contents without an obligation to refund your Membership fee if they are returned to us.

Data Protection and Use of Personal Data

IML is the Data Controller and Data Processor of any personal data you supply. The personal data you supply will be used to process your Membership subscription. As a Member of IML your data will be used for marketing, statistical and analytical purposes and to administer your Membership.

We only pass data to third parties in accordance with our Privacy Policy.

If you believe that any of the information we hold concerning you is incorrect or out of date, please provide us with the accurate information as soon as possible.

Access to Member-Only Sections of the IML Website

As an IML Member, you can access the IML Member Portal on the website. You can also access your personal information and update your details in the IML Member Portal. IML advises all Members to keep their username and password information confidential.

Queries Comments and Complaints

We will respond to any complaint or query received within three working days. This may be an acknowledgement that we have received a complaint whilst further investigations are carried out.

If you have any queries, comments or complaints about your Membership please contact our Member Services Team:

Telephone: 1300 661 061 (lines are open Monday to Friday, 9:00am to 5:00pm, excluding Queensland public holidays)
Email: membership@managersandleaders.com.au
Post: :Level 16, 40 Creek Street Brisbane QLD 4000

Changes to this Policy

From time to time it may be necessary for us to review this policy. We reserve the right to amend this policy at any time and to notify you of any amendments by posting an updated version on our website at www.managersandleaders.com.au.

Last Updated: 17 January 2020.